> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hitl.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# Web inbox

> Answer review requests at my.hitl.sh: filter them, read the question, respond, and look back at what you answered.

Every request sent to you is in the **Inbox** at [my.hitl.sh](https://my.hitl.sh), whatever other channels it also went to. The number next to Inbox in the sidebar is how many are waiting.

## Answer a request

**1. Open To review**

Requests waiting for you, newest first. Each row shows the workflow, the question's first line, who or what sent it and the time left before its deadline. Filter by **Workflow**, **Priority** or **Type**, or search. Under **Source**, choose **Your workflows** or **Shared with you**.

**2. Pick one**

The question opens on the right with its details. Use <kbd>J</kbd> and <kbd>K</kbd> to move through the list.

**3. Respond**

Under **Your response**, choose or type your answer and click **Submit response**. The time left is shown above it.

![The inbox with To review selected, a list of requests from Deploy gate, Refund approval, Translation quality, Support reply review and Content moderation, and a refund request open on the right with Approve refund, Deny and Escalate to manager and a Submit response button](https://mintcdn.com/hitl/8U4JOCXRGxwTV383/images/inbox/open.png?fit=max\&auto=format\&n=8U4JOCXRGxwTV383\&q=85\&s=d3effa8a9ff4dc30060539dfd2894ffa)

The workflow continues as soon as you submit. If the review step asks one person, or everyone with first answer wins, the request disappears from the other reviewers' lists.

## What you answered

**Done** lists requests that have been answered, with the answer, who gave it and when.

![The Done tab of the inbox listing answered requests from Refund approval, Deploy gate, Translation quality, Support reply review and Content moderation, each with the reviewer's name and a green check](https://mintcdn.com/hitl/8U4JOCXRGxwTV383/images/inbox/done.png?fit=max\&auto=format\&n=8U4JOCXRGxwTV383\&q=85\&s=e1d70df48b873da18c7b7f53213dd389)

## Other places to answer

* The [HITL mobile app](https://docs.hitl.sh/answering/mobile-app.md) sends a push notification for each request.
* The [Telegram mini app](https://docs.hitl.sh/answering/telegram.md) works inside Telegram.


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