Skip to main content
Every request sent to you is in the Inbox at my.hitl.sh, whatever other channels it also went to. The number next to Inbox in the sidebar is how many are waiting.

​
Answer a request

1

Open To review

Requests waiting for you, newest first. Each row shows the workflow, the question’s first line, who or what sent it and the time left before its deadline. Filter by Workflow, Priority or Type, or search. Under Source, choose Your workflows or Shared with you.
2

Pick one

The question opens on the right with its details. Use J and K to move through the list.
3

Respond

Under Your response, choose or type your answer and click Submit response. The time left is shown above it.
The inbox with To review selected, a list of requests from Deploy gate, Refund approval, Translation quality, Support reply review and Content moderation, and a refund request open on the right with Approve refund, Deny and Escalate to manager and a Submit response button
The workflow continues as soon as you submit. If the review step asks one person, or everyone with first answer wins, the request disappears from the other reviewers’ lists.

​
What you answered

Done lists requests that have been answered, with the answer, who gave it and when.
The Done tab of the inbox listing answered requests from Refund approval, Deploy gate, Translation quality, Support reply review and Content moderation, each with the reviewer's name and a green check

​
Other places to answer